Student Resources

Overview

The Business Office is responsible for aiding students regarding their student accounts, billing and collecting tuition and fees, posting payments and disbursements, and processing credit balance refunds.

The Business Office also manages student and third-party invoicing i.e. HPSP, along with other miscellaneous fees. These services enable the campus community to more effectively pursue their mission of teaching, learning, research and outreach.

Tuition Payment Deadlines

Students Enrolled in the CHSU College of Osteopathic Medicine (COM)

Tuition payments for the Fall and Spring semesters of the 2026-2027 academic year are due according to the schedule below, based on each COM student’s year in the program. All financial aid and student loans must be finalized and in place on or before the tuition due date to ensure timely payment.

Students Enrolled in the Master of Science in Biomedical Sciences program (MSBS)

Tuition payments are due for the Fall and Spring semesters of the 2026-2027 academic year following this schedule for the MSBS 1-year program.

Find the University Catalog, Academic Calendars, Course Schedules, and more important dates and deadlines on Office of the Registrar webpage.

Tuition Refund Policy

Students who withdraw after the seventh day of enrollment but before completing 60% of the semester may be eligible for a pro-rated refund of unearned tuition and refundable fees.

Students who withdraw after completing 60% of the semester are not eligible for a refund.

If payments made for the semester exceed the amount owed for the time attended, the remaining balance will be refunded within 45 days after the Office of the Registrar receives the withdrawal notice.

A Return of Funds calculation will be completed within 30 days of the student’s last date of attendance or within 30 days of the school determining the student stopped attending without notice. This policy may be updated if institutional policies change.

For additional information, please visit our University Catalog, “Tuition Refund Policy.”

Tuition Statement 1098-T Tax Form

Form 1098-T, Tuition Statement is a form that universities are required to issue to students who pay qualified tuition and related expenses in the preceding calendar year. The information on form 1098-T can be used to help you determine if you are eligible for education tax credits when filing a U.S. tax return.

CHSU does not assist in tax preparation, act as a tax consultant for individuals or entities, or provide tax advice, and cannot answer your tax questions. Please consult a tax professional or the IRS for questions relating to the 1098-T form and tax preparation.

Am I eligible for a 1098-T Tax Form?

If no qualified tuition or related expenses were paid to CHSU in the calendar year, you are not eligible to receive a 1098-T.

Charges and fees for room, board, insurance, student health fees, transportation, and other personal living expenses are NOT qualified tuition and related expenses.

Where can I find my 1098-T Tax Form?

If you qualify to receive a 1098-T, you can download it by logging into SONIS.

• Current Students: Log-in to your SONIS student portal-> left hand side of the screen, click “1098-T”

• Alumni: Log-in to your SONIS alumni portal-> Tax Form -> 1098-T

When will I get my 1098-T Tax Form?

1098-T Tax forms are available to students and alumni via the SONIS portal by January 31st. Students will be notified by email as soon as they are available.

Disbursement Timelines

Students with a credit balance on their account will receive a refund via Direct Deposit within 14 days of the account entering credit status. A credit balance occurs when payments or financial aid disbursed exceed the total tuition and fees charged to the student. Credit balance refunds are typically issued after the add/drop deadline.

Before credit balances are disbursed, students must meet the University’s eligibility requirements. Eligibility requirements include, but are not limited to, the following: be registered for classes, be in good academic standing, and complete necessary documents and/or training.

What we need from you:

1.  Complete the ACH Authorization for Direct Deposit form online.

2. Attach a copy of a voided check or Direct Deposit/Automatic Payment form from your bank. Failure to provide a copy of a voided check will result in a delay of future disbursements.

Business Office Forms – Students

Students can also find Business Office forms on Brightspace.

SONIS Student Portal

SONIS Student Portal

The SONIS Student Portal is your secure student portal to manage your University account and provides access to your CHSU student records. The student portal allows current students and alumni to view official grades, GPA, financial aid information, tuition/fees information, course schedules, and degree audits. In addition, you can make updates to certain records such as address changes, emergency contact information and upload documents.

Logging on to your SONIS student portal:

Go to SONIS, then select either Student or Alumni from the pull-down Login menu.

For new, incoming students on first login – Use the ID/PIN login section by entering your alphanumeric CHSU student ID you received in your welcome email from IT. Your initial PIN is your date of birth in the MMDDYY format. Once in the portal, please reset your PIN under Update Info. Subsequent logins will be done using the “Login with Microsoft” button instead of entering an ID/PIN.

For current students and alumni – Use the “Login with Microsoft” button instead of entering an ID/PIN.

Student Health Insurance

Students are required to have active insurance coverage while attending CHSU. To enroll in the student health insurance plan, or waive coverage for the academic year please visit the HSAC Web Portal.

California Medicaid (Medi-Cal) recipients must meet the following criteria:

• 1st and 2nd-year students – Students must be permanent residents in California for the entire academic year.
• 3rd and 4th-year students – Students must be permanent residents in California for the entire academic year and complete all rotations in the state providing Medicaid coverage. Students whose health insurance does not provide coverage in the state where the clinical rotation is located will be required to enroll in the University’s health insurance program or obtain similar health insurance as a beneficiary of a U.S. employer health insurance plan or from a marketplace plan before they begin the out-of-state rotation.
  

Frequently Asked Questions (FAQs) – Students

1. What is my outstanding balance?

Please refer to your student account in SONIS for details on current charges reflected on your student account. You can access the details of your student account by using the pathway below.

Log into your SONIS portal ->Financial->Billing->Select School Year/Semester->Click here to view statement

SONIS Login

2. When is my payment due?

To view important payment deadlines please see the CHSU academic calendars on the Office of the Registrar webpage.

Academic Calendar

3. How do I make a payment?

Electronic payment can be made online. Please refer to your SONIS student portal to make your payment online.

Log into your SONIS portal ->Financial->Billing->Select School Year/Semester->Payment

Note: You must manually enter the amount you want to pay.

4. What payment methods do you accept?

CHSU accepts the following payment methods: credit cards (Visa, MasterCard, American Express, and Discover), ACH (electronic check), personal checks, cashier’s checks (made payable to CHSU), and 529 plans. Cash is not accepted by CHSU for tuition payments. Please refer to the chart below for fees associated with each payment type.

Payment Type	Processing Fee	Minimum Service Fee
ACH Payments	$0.50
Domestic Credit Cards	2.85% of transaction amount	$3.00
International Credit Cards	4.25% of transaction amount	$3.00
529 Savings Plan	$10.00

• Electronic payments (EFT) via student portal in SONIS
• Mail or delivery of a personal or cashier’s check to the reception desk located at 120 N. Clovis Ave.
  • Make checks payable to: “CHSU”.
  • Be sure to include your name and student ID on the check.

Authorized Payers
For Transact payment portal only. This does not apply to your SONIS student account.

If you would like a family member to assist with the paying of your tuition and fees you have two options:

• Authorized Payers: You may invite family members to become Authorized Payers.
• Authorized Payers will have their own username and password, which will allow them to see your entire account and current balances, as well as the ability to store a preferred payment method.

To add an Authorized Payer, from the home page of the Transact payment portal:

• Go to “My Account”
• Scroll down to “Payer” section
• Click “Send Payer Invitation”
• Enter the person’s name and email address and submit

The system will send the recipient an invitation and temporary password to set up their own account. They will have their own username password and will be able to view and pay all account balances.

5. I have a credit balance on my account. How do I get a refund?

All credit balance disbursements are issued via ACH to students. If you have not done so already, please submit your ACH Authorization for Direct Deposit online form. You will receive an email notification when a disbursement is issued to you. Disbursements are issued within 14 days of receipt of funds by the University.

ACH Authorization for Direct Deposit Form

How to find your bank routing number

Without a check:

The quickest and easiest way to find your bank’s routing number is to check your account information through your bank’s online portal or mobile app. You can also usually find your routing number somewhere on your monthly bank statement.

With a check:

See example of check below to find your bank routing number and bank account number at the bottom of a check.

6. I have an outstanding balance. What will happen if it is not paid?

A $50 late fee will be added to your outstanding balance each month on all outstanding tuition and fees balances until payment is received in full.

Additionally, a Business Office hold may be placed on your student account for unpaid fees or monies owed to the University. These holds will prevent you from attending classes, having BrightSpace access, registering for future semesters or receiving your diploma.

Please review our Student Payment and Collections Policy in detail.

Student Payment and Collections Policy

7. Are there payment plans available?

No, CHSU does not offer payment plans. Please contact the Business Office if you require additional assistance at businessoffice@chsu.edu.

8. How do I pay for Health Insurance enrollment, waiver, and premium amount due?

You can submit your insurance waiver or enrollment online at the HSAC Web Portal.

CHSU Waiver requirements and deadlines can be found online at the HSAC Waive Coverage webpage. Once the enrollment/waiver period ends, the premium amount will be removed for those who have approved waivers.

If you have any additional questions, please contact:

Paula Hyman at paula@hsac.com or via phone to (888) 978-8355

Kelly Anthony at kelly@hsac.com or https://app.hsac.com/chsu/contact

HSAC Web Portal

HSAC Waive Coverage

HSAC Contact

Employee Resources

The Business Office supports the financial operations of the institution by ensuring accurate processing, reporting, and oversight of financial transactions.

Business Office Forms – Employees

Employees can also find Business Office Forms in Microsoft Teams.

Frequently Asked Questions (FAQs) – Employees

Meet the Team

Tanya Bohorquez, CPA, MBA

Chief Financial Officer

Sidra Fareed

Controller

Paola Bermudez

Senior Accountant

Tracy Bradford

Senior Accountant

Nou Hansen

Staff Accountant

Lyndi Vander Beek

Accounting Clerk

Layla Zendner

Accounting Coordinator

Office Hours