Office of Institutional Assessment, Effectiveness and Research


The Office of Institutional Assessment, Effectiveness, and Research (OIAER) works to advance the mission of CHSU through fostering a culture of continuous improvement and institutional effectiveness. The OIAER provides leadership in developing a comprehensive and sustainable program of assessment and institutional research. The program can therefore support data-driven decision making and quality improvement for student learning and success, and institutional planning.

In support of its mission, the OIAER provides leadership with integrated student outcomes assessment processes for all administrative, academic, co-curricular, and student affairs programs. The office provides institution-wide data collection and analysis to support university accreditation efforts. The OIAER also supports compliance efforts through oversight of the institution’s Enterprise Risk Management (ERM) process.


Promote a culture of assessment.
Implement best practices for planning, assessment, institutional research and effectiveness efforts.
Support the assessment cycle in assessing student learning and success at all levels of both the academic and co-curricular activities aligned with:

» Global Learning Outcomes (GLOs)
» Program Learning Outcomes (PLOs)
» Course Learning Outcomes (CLOs)
Collect, analyze, interpret, and disseminate information collected from internal and external sources to CHSU staff, faculty, administration, students, and external stakeholders.
Provide leadership, guidance, and data analysis for all accreditation processes and reporting requirements.
Coordinate Program Review processes to inform and support the mission and strategic planning processes for all departments on campus.
Coordinate Enterprise Risk Management (ERM) processes to support risk management and compliance procedures for all areas on campus.


Continuous Improvement Innovation
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Integrity Transparency
Excellence Scholarship
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CHSU Global Learning Outcomes

CHSU has defined Global Learning Outcomes (GLOs) that the institution expects all students to achieve before graduation. The GLOs are linked to academic and co-curricular activities for tracking of GLO achievement for individual students and outcome-based assessments of the educational programs.

Global Learning Outcome

CHSU Assessment Program
Individual Program Assessment
Assessment Resources

The Association of American Colleges and Universities (AAC&U) has developed and made available 15 rubrics through the VALUE Project that address essential learning outcomes. Some of the AAC&U VALUE rubrics are being used by CHSU in their rubric development. These rubrics are being reframed to better fit the mission and values of CHSU, as well as the graduate level competencies of our programs.

Individuals at AAC&U member institutions are welcome to reproduce the VALUE rubrics for use in the classroom and in intra-institutional publications. Please be sure to credit AAC&U using the following permission statement: “Reprinted [or Excerpted] with permission from [Title]. Copyright [Year] by the Association of American Colleges and Universities.” A permission fee will be assessed for requests to reprint the rubrics in course packets or in publications intended for sale. Please see AAC&U’s permission policies about how to request permission.

VALUE rubrics used at CHSU include:

» Civic Engagement

» Critical Thinking

» Intercultural Knowledge & Competence

» Lifelong Learning

» Oral Communication

» Problem Solving

» Teamwork

» Written Communication

Stephanie Wragg

For additional information, please contact:

Stephanie Wragg, PhD
Director of Institutional Assessment, Effectiveness and Research
Phone: 559-472-0873